Many users may need to exchange their Apple Card at some point, whether due to physical damage (scratches, bending, or chip malfunctions), accidental loss, theft, or the expiration of the physical titanium card (note that the digital version in your wallet remains active indefinitely). Exchanging the card is a streamlined process designed to minimize disruption to daily transactions, as the linked account and digital functionality stay intact throughout the replacement period.

To initiate the exchange, start by opening the wallet app on your compatible device (typically an iPhone, as the card integrates closely with this ecosystem). Select your Apple Card from the list of stored cards, then tap the three-dot menu icon in the top-right corner. From the options, choose “Replace Card” (a clearly labeled choice). You’ll then be prompted to select the reason for the exchange (e.g., damage, loss, theft) and verify your identity using biometric authentication (Face ID or Touch ID) for security. Confirm your shipping address—ensure it’s up-to-date to avoid delays—and submit the request; first-time damage replacements are often complimentary, while loss/theft may incur a small fee.

Once your request is submitted, you’ll receive a confirmation, and the new physical card will ship within a few business days. When it arrives, activate it by opening the wallet app again, selecting the new Apple Card entry, and following on-screen prompts to link it to your account. If you still have the old card, dispose of it properly: cut through the magnetic strip and chip to prevent unauthorized use, or use a secure disposal service. For loss or theft, reporting the incident immediately during the exchange process helps freeze unauthorized transactions and protect your account.

Additional tips: Recurring payments linked to your Apple Card will continue without interruption, as the digital account number remains the same (only the physical card’s number changes). If you face issues like delayed shipping or activation problems, reach out to support via the wallet app or dedicated help portal. Regularly review your account activity post-exchange, especially if the card was lost or stolen, to catch any unauthorized charges early.